Is it time to start improving the quality of data in your Startup?
How To Master Your Startup's Numbers with Ease & Gain Crystal-Clear Insight Into Every Crucial Metric
Impress Investors and Lead with Confidence: Showcase Mastery Over Your Startup’s Vital Data
Click the button below to book a FREE strategy session with me. For Startups only.
In the high-stakes arena of startup growth and investor engagement, clarity isn’t just a virtue – it’s your competitive edge. Yet, the absence of clear, accurate data isn’t merely a setback; it’s a vulnerability that can cast long shadows on your startup’s credibility.
Facing potential investors without a solid grasp of your critical metrics can not only be embarrassing but also severely undermine their trust in your ability to lead and scale effectively. This nightmare scenario, where you appear amateurish due to outdated or muddled data, is one every founder dreads and every investor watches for.
Moreover, the reality for most startups, especially those in the crucial stages of pre and post-revenue growth, is that assembling an in-house data science team is a luxury far beyond reach. The expertise required to sift through data, extract meaningful insights, and present them in an investor-friendly format is not just specialised but costly.
Outsourcing your data science needs to a professional who specialises exclusively in the startup space doesn’t just solve an immediate problem – it’s a strategic move that sets you on a path to long-term success.
What I Offer To Saas & Ecommerce Startups
Tailored Data Mastery Solutions for Startups. My services are designed to navigate the unique challenges startups face, offering both pre-revenue and post revenue Startup in either the SaaS or e-commerce space. My intention is to deliver a clear path to data-driven decision-making and investor confidence for your Startup.
World Class Dashboards Optimised for Startups
Stand before your investors with confidence, armed with dashboards that reveal the heart of your startup’s performance.
My world-class dashboards move beyond the surface, offering insights tailored to your unique journey, ensuring every critical decision is informed and every investor presentation resonates with confidence and clarity.
Here are the metrics I include in my dashboards for each group of startup:
Pre-Revenue SaaS Dashboard:
- MAU (Monthly Active Users)
- DAU (Daily Active Users)
- Churn Rate
- CAC (Customer Acquisition Cost)
- LTV (Lifetime Value)
- MRR (Monthly Recurring Revenue) – projected or initial, if any
- Sign-up Conversion Rate
- Free to Paid Conversion Rate
- Engagement Rate (Time on Site/App, Feature Usage)
- NPS (Net Promoter Score) or Customer Satisfaction
- Burn Rate: The rate at which the company is spending its capital before generating positive cash flow.
- Product Qualified Leads (PQLs): Users who have experienced meaningful engagement with the product that indicates a high likelihood of becoming a paying customer.
- Trial to Customer Conversion Rate: The percentage of users who convert from a free trial to a paid subscription.
- Activation Rate: The percentage of users who reach a key milestone that indicates they are getting value from the product.
Post-Revenue SaaS Dashboard:
- MRR (Monthly Recurring Revenue)
- ARR (Annual Recurring Revenue)
- Churn Rate (Customer and Revenue Churn)
- CAC (Customer Acquisition Cost)
- LTV (Lifetime Value)
- Expansion MRR (Upsell/Cross-sell Revenue)
- CAC:LTV Ratio
- Gross Margin
- NPS (Net Promoter Score)
- CLV:CAC Ratio (Customer Lifetime Value to Customer Acquisition Cost)
- Customer Support Tickets: The number of customer support inquiries or tickets, indicating customer engagement and potential issues.
- Feature Usage Rate: Identifies the most and least used features, helping to guide product development.
- Net Revenue Retention (NRR): Revenue retained from existing customers in a period, including expansions and contractions, but excluding churn.
- Lead Velocity Rate (LVR): The growth rate of qualified leads month over month, indicating the health of the sales pipeline.
Pre-Revenue E-commerce Dashboard:
- Website Traffic
- Conversion Rate
- CAC (Customer Acquisition Cost)
- Average Order Value (AOV) – projected
- Cart Abandonment Rate
- Email Subscription Growth Rate
- Social Media Engagement (Likes, Shares, Comments)
- Bounce Rate
- Traffic Source Breakdown
- Product Page Engagement (Views, Time Spent)
- Customer Feedback Scores: Ratings and reviews from early customers or product testers.
- Influencer Campaign Effectiveness: The impact of influencer partnerships on traffic and engagement metrics.
- Pre-Launch Sign-ups: The number of users showing interest before the official product launch.
- Cost Per Lead (CPL): The cost associated with acquiring a new lead, indicating the efficiency of marketing strategies.
Post-Revenue E-commerce Dashboard :
- Revenue (Monthly, Quarterly, Annually)
- Gross Profit Margin
- AOV (Average Order Value)
- LTV (Lifetime Value)
- Conversion Rate
- Churn Rate (for subscription-based services)
- CAC (Customer Acquisition Cost)
- ROAS (Return on Advertising Spend)
- Inventory Levels and Turnover
- Repeat Customer Rate
- Return Rate: The percentage of products returned by customers, which can impact profitability and customer satisfaction.
- Customer Service Response Time: How quickly customer service inquiries are addressed, impacting customer satisfaction.
- Shipping Time: The average time it takes for products to be delivered to customers, a critical component of customer experience.
- Site Speed: Page load times, which can significantly affect conversion rates and SEO rankings.
While the metrics listed provide a comprehensive overview essential for guiding your startup’s strategic decisions, I understand every business has unique needs and challenges. That’s why I’m prepared to customise your dashboard further by incorporating additional metrics upon request.
Please note, while I strive to accommodate all your data insights needs, extra customisation beyond the standard offerings may incur additional charges. My goal is to ensure you have all the insights you need at your fingertips, tailored perfectly to your startup’s specific journey, while also maintaining transparency and fairness in pricing.
Seamless Data Integration Solutions
Bid farewell to the chaos of disjointed data systems. Our integration solutions ensure your operations are streamlined and efficient, supported by a single source of truth.
Unlike the rigid, one-size-fits-all approach of platforms like Zapier, our tailored services adapt to your unique needs, offering flexibility without the escalating costs. Now, you can effortlessly send important data to whatever platform you need, eliminating headaches and unlocking new levels of operational agility.
Here are some example of the automated integrations I could set up for your startup:
- BigQuery to Slack: Send daily summaries of key metrics and reports from BigQuery to Slack channels.
- Salesforce to Google Sheets: Automatically export new Salesforce leads to a Google Sheets spreadsheet for analysis.
- Stripe to QuickBooks: Sync Stripe sales transactions to QuickBooks for accounting.
- HubSpot to Mailchimp: Automatically add new HubSpot contacts to a Mailchimp email list.
- Shopify to BigQuery: Import Shopify sales data into BigQuery for advanced analytics.
- Trello to Asana: Copy new Trello cards to Asana tasks for project management.
- Intercom to Salesforce: Create or update Salesforce leads from new Intercom conversations.
- Google Analytics to Google Data Studio: Automate data export from Google Analytics to Google Data Studio for reporting.
- Zendesk to Jira: Create Jira tickets from new Zendesk support tickets.
- Typeform to HubSpot: Add Typeform survey respondents as contacts in HubSpot.
- Instagram to Google Drive: Save new Instagram post images to a Google Drive folder.
- Twitter to Slack: Post new tweets from a specific account or hashtag to a Slack channel.
- Airtable to Notion: Sync new Airtable records to Notion pages.
- Facebook Ads to Google Sheets: Export Facebook Ad performance data to Google Sheets for analysis.
- LinkedIn Lead Gen Forms to Salesforce: Import leads from LinkedIn directly into Salesforce.
- Dropbox to AWS S3: Automatically copy new files from Dropbox to an AWS S3 bucket.
- GitHub to Discord: Send notifications of new GitHub commits to a Discord channel.
- WooCommerce to QuickBooks: Sync WooCommerce sales to QuickBooks for financial tracking.
- Google Forms to Airtable: Insert responses from Google Forms directly into an Airtable base.
- Mailchimp to Salesforce: Sync Mailchimp subscribers to Salesforce contacts.
- Stripe to Google Analytics: Send Stripe transaction data to Google Analytics for e-commerce tracking.
- Shopify to Salesforce: Create Salesforce leads or opportunities from new Shopify orders.
- Jira to Slack: Post updates from Jira tickets to Slack for team updates.
- WordPress to Medium: Automatically cross-post WordPress blog posts to Medium.
- Zapier to Slack: Send notifications to Slack for completed Zapier automations (meta, but useful for monitoring).
- SurveyMonkey to Google Sheets: Export new SurveyMonkey responses to Google Sheets.
- PayPal to QuickBooks: Record PayPal transactions as sales in QuickBooks.
- Eventbrite to HubSpot: Add Eventbrite event attendees as contacts in HubSpot.
- Asana to Google Calendar: Create Google Calendar events from new Asana tasks.
- RSS Feed to Email: Send out email alerts from a Mailchimp list for new RSS feed items.
- Slack to Trello: Create Trello cards from Slack messages with a specific emoji or keyword.
- ClickUp to Microsoft Teams: Post updates from ClickUp tasks to a Microsoft Teams channel.
- Instagram Stories to Twitter: Share new Instagram Stories as tweets.
- Spotify to Discord: Share new additions to a Spotify playlist in a Discord channel.
- Zoom to Google Calendar: Automatically create Google Calendar events for new Zoom meetings.
- Google Sheets to Salesforce: Update Salesforce records based on changes in a Google Sheets document.
- Calendly to Zoom: Create Zoom meetings for new Calendly appointments.
- Pipedrive to Slack: Send Slack notifications for new deals created in Pipedrive.
- Squarespace to Mailchimp: Add new Squarespace form submissions to a Mailchimp list.
- Reddit to Slack: Post new Reddit mentions of your startup to a Slack channel.
- Mixpanel to BigQuery: Export Mixpanel event data to BigQuery for deep analytics.
- Google Drive to Dropbox: Sync new files added to Google Drive automatically to Dropbox.
- LinkedIn to HubSpot: Save new LinkedIn connections as contacts in HubSpot.
- Twitter to Google Sheets: Log new mentions of your startup on Twitter to a Google Sheets spreadsheet.
- YouTube to Discord: Post notifications in Discord for new YouTube videos from your channel.
- Shopify to Airtable: Record new Shopify orders in an Airtable base for inventory management.
- Notion to Google Docs: Convert Notion pages into Google Docs documents.
- QuickBooks to Slack: Send Slack notifications for new QuickBooks invoices.
- Pinterest to Shopify: Create new Shopify products from Pinterest pins.
- Gmail to Slack: Forward important emails received in Gmail to a designated Slack channel.
What Others Are Saying...
“Scott Dudley is one of the most hard-working and sincere people I have worked with. I managed him directly at Clickfunnels and it was so great to witness the enthusiasm, strong marketing, technical and customer management skills that he brought to the table.
He is self-driven and will be successful in any role that he takes on.“
Rohini Khan
https://www.linkedin.com/in/rohini-khan/
“I had a lot of fun working with Scott at ClickFunnels for four years in technical support. He was one of the teammates with whom I would want to have lunch every day. Scott was not just a technical master, but he also possessed excellent leadership qualities, which he used to inspire the rest of the team. Scott is a significant asset to any organization for which he works. I wish him continued success and a prosperous future.”
“Scott was a pleasure to work with, helping us to create an integrated Looker Studios dashboard. Would recommend and we’ll definitely use him again. Thanks again Scott!”
Jonathan C.
www.senateshj.com.au
“Scott is very intuitive and has an eye for attention to detail. He is diligent and respects the clients viewpoint and offers suggestions to improve business processes. He is a good team member and was a valued member of our team. He developed a quotation database over four years ago and is still being used by Western Power. “
Dave Francis
https://www.linkedin.com/in/dave-francis-31bb3753/
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